Salesforce Application Support Manager

Company Name:
As a global provider of IT staffing services, Modis connects the very best IT professionals to great opportunities at leading companies. And we do it every single day - for both temporary and permanent assignments and across virtually all industries. We use our insight, flexibility and expanded resources to anticipate the needs of leading tech companies and help them make exceptional connections with top tech talent.
Are you seeking unparalleled growth in a "sky's the limit" environment? If so, this job is the one for you! A Salesforce Application Support Manager is needed for a recognized industry leader who invests heavily in internal technology. Our client is experiencing strong continued growth in a billion dollar industry and continues to receive industry awards and accolades as a pioneer in their field. The successful candidate will be a proactive, highly motivated individual who thrives in a fast paced, on-demand and challenging environment.
Responsibilities include, but are not limited to:
oPartner with business to help define strategy, direction and technologies to improve ongoing sales, marketing and customer service efforts.
oAct as solution architect to drive innovation and process improvements across business teams.
oBuild and maintain a talented team. Mentor and coach team on supported technologies, best practices, customer engagement and teamwork.
oHelp lead and shape agile processes related to packaged applications in order to balance demands of application maintenance requirements and business function enhancements.
oEnsure business applications are available and supported.
Qualifications Required:
o8+ years of technical experience in IT.
oExtensive knowledge of Salesforce.com SalesCloud, ServiceCloud and AppExchange marketplace.
oExperience building, supporting and leading a talented team. Able to attract, select and develop a skilled staff that can maximize productivity and results to exceed customer expectations.
oStrong time management and prioritization skills: Able to identify highest priority tasks and work efficiently. Able to delegate responsibilities and appropriate authority to others while effectively monitoring progress
oExcellent verbal and written communication: Able to present complex ideas in a clear, concise fashion to technical and non-technical audiences. Comfortable working in both a team environment and directly with business stake holder
oStrong analytical and problem solving skills.
oProven ability to influence across all functions and levels of an organization.
oExperience with marketing automation solutions.
oAbility to learn quickly in a dynamic environment.
Qualifications Desired:
oSalesforce.com certifications are a Plus.
oKnowledge of Salesforce.com MarketingCloud and Knowledge Center a plus.
oKnowledge of Silverpop marketing a plus.
oExperience with Salesforce.com platform development using Apex and/or VisualForce

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Business Applications Support Manager
Richmond, VA Comfort Systems USA
Application Delivery & Support Manager
Richmond, VA ICMA-RC
Customer Support Manager
South Boston, VA ABB LTD
Support Manager
Richmond, VA Lowe's Companies, Inc.
Production Support Manager
Richmond, VA Capital one
Senior Support Manager
Chantilly, VA Redfin